We ship using both DPD and Royal Mail.
Orders are shipped via DPD. DPD orders can be tracked via SMS or email ( you must provide these at checkout).
Our standard free service is 2-4 days.
We currently do not offer weekend delivery.
Orders under £10 will be sent via Royal Mail and can take up to 3 days.
If you are unhappy with your purchase for any reason, you can return it to the below address within 14 days of your delivery in perfect condition complete with original packaging. We will be happy to refund the original price of the item or send you an exchange. This does not affect your statutory rights. We regret that postage, packing and insurance are direct costs and cannot be refunded.
We strongly advise that a proof of postage receipt should be obtained when returning your order. You are responsible for the item until we receive it at our warehouse.
Should goods be damaged or faulty please contact us on 0330 3330 464 or via our contact form
Please include your order details and send returns to: Jurni Returns The Mothership Shaftesbury Chapel Union Rd Bristol BS2 0LP